Important Notice
Payment confirmation, cancellation and refund eligibility should always be verified using the latest official college instructions. This page provides general guidance and should not override a specific official notice or applicable university/college rule.
Payment Overview
The college website may provide online payment facilities for services such as admission, application-related activities, academic services, documents or other approved institutional services.
The exact fees and payment conditions applicable to a service should be verified from the relevant official notice or payment page before making a transaction.
Refund Eligibility
A refund may be considered only where permitted under the applicable college/university rules, payment conditions or administrative decision related to the relevant transaction.
Depending on the circumstances, situations that may be considered for review can include:
- Duplicate successful payment for the same transaction.
- Successful debit where the college payment is not confirmed.
- An incorrect transaction identified and confirmed through official verification.
- Other situations approved by the competent authority under applicable rules.
These situations may be considered for review and do not automatically guarantee a refund.
Non-Refundable Situations
Some fees or payment components may be non-refundable depending on the applicable academic, admission, university or administrative rules.
Students should verify the refund status of a particular payment before completing the transaction and should refer to the latest official notice wherever specific fee conditions apply.
Duplicate Payment
If you believe that the same payment was completed successfully more than once, retain all available transaction evidence and contact the college through a verified contact channel.
Helpful information may include:
- Transaction ID for each payment.
- Payment receipt or confirmation.
- Date of payment.
- Amount paid.
- Registration or application reference, where applicable.
Failed / Pending Transactions
A payment transaction may sometimes appear as failed, pending or debited without being confirmed by the college system.
Failed
Keep the transaction reference and verify whether the debit was completed or reversed.
Pending
Check the status before attempting another payment when the transaction result is uncertain.
Debited but Not Confirmed
Retain the bank/payment reference and contact the appropriate support channel where required.
In some failed transactions, the issuing bank or payment service provider may reverse the amount according to its own processing cycle.
Refund Processing
Where a refund is approved, processing may depend on administrative verification, payment gateway records, banking systems and applicable institutional procedures.
The time required may vary depending on the payment method and external banking or payment service processes.
How to Request a Refund
If you believe that a payment requires review, follow these general steps.
Verify the Transaction
Confirm the payment status and retain transaction evidence.
Gather Details
Keep relevant payment and student or application information ready.
Contact the College
Submit the concern through a verified college contact channel.
Await Verification
The request should be reviewed according to applicable institutional procedures.
Information You May Need to Provide
- Full Name.
- Registration or Application Number, if applicable.
- Mobile Number.
- Email Address.
- Transaction ID.
- Payment Date.
- Amount paid.
- Payment receipt or screenshot where required.
- Brief reason for the refund request.
Never Share Sensitive Banking Information
Never share banking passwords, OTPs, CVV or UPI PIN with the college.
- OTP
- ATM PIN
- UPI PIN
- CVV
- Internet banking password
Payment Gateway & Bank Processing
The college website may depend on external banking and payment systems to process online transactions.
Payment confirmation or reversal may sometimes depend on systems operated by banks or payment service providers that are outside the direct control of the college website.
Checking Your Refund Status
Keep the following information available when requesting an update:
- Transaction reference.
- Refund request reference, if issued.
- Registered contact details.
Payment Safety
- Always use the official college payment page.
- Verify the website address before submitting payment.
- Never share OTP, CVV or banking password.
- Save your payment receipt and transaction ID.
- Avoid paying through unverified personal accounts or links.
Changes to This Policy
This Refund Policy may be updated when payment procedures, institutional requirements or applicable rules change.
Users should refer to the latest published version and relevant official notices.
Contact for Payment / Refund Enquiries
When contacting the college regarding a payment, please keep the relevant transaction details available.
Govindpur, Nawada, Bihar