Important Notice
Refund eligibility and processing depend on the applicable college/university rules, administrative verification and the nature of the payment. Students should always refer to the latest official notice or verified college communication for payment-related instructions.
Payment Overview
The college website may support payments for applicable services such as admission, academic services, forms, documents and other approved institutional services.
The exact applicable fee and payment conditions should be verified from the relevant official notice or payment page.
Refund Eligibility
A payment may be considered for refund only where permitted by the applicable college or university rules, payment conditions or administrative decision.
Situations that may require review can include:
- Duplicate successful payment.
- Amount debited but payment not received or confirmed by the college.
- An incorrect transaction requiring verification.
- Other cases approved by the competent authority.
Refund eligibility, if applicable, will be determined according to current college or university rules and the nature of the transaction.
Non-Refundable Situations
Certain fee components may be non-refundable depending on the applicable academic, admission, university or institutional rules.
Students should verify the refund conditions applicable to a payment before completing the transaction.
Duplicate Payment
If a student believes that the same payment was successfully processed more than once, the relevant transaction evidence should be retained and provided for verification where required.
- Transaction ID.
- Payment receipt.
- Amount paid.
- Date of payment.
- Registration or Application reference, where applicable.
Failed or Pending Transactions
Payment transactions may occasionally appear as failed, pending or debited without confirmation. Users should verify the latest transaction status before attempting unnecessary repeated payments.
Transaction Failed
Retain the bank or transaction reference and check the latest status.
Transaction Pending
Avoid unnecessary repeated payment while the transaction status remains uncertain.
Debited but Not Confirmed
Keep the payment reference and contact the college if further verification is required.
In some failed transactions, a bank or payment service provider may reverse the debited amount according to its own processing cycle.
Refund Processing
Where a refund is approved, processing may depend on administrative verification, transaction records, payment gateway systems and the banking or payment method used.
Processing time may vary depending on the circumstances and systems involved.
How to Request a Refund
Check Transaction Status
Confirm whether the payment is successful, pending or failed.
Gather Payment Details
Keep transaction and relevant student or application details ready.
Contact the College
Submit the payment concern through a verified college contact channel.
Verification & Guidance
The matter should be reviewed according to the applicable institutional process.
Information Required for Review
- Full Name.
- Registration or Application Number, where applicable.
- Mobile Number.
- Email Address.
- Transaction ID.
- Payment Date.
- Amount paid.
- Payment Receipt or Screenshot, where required.
- Reason for Refund Request.
Never Share Sensitive Banking Credentials
The college should never require these credentials to review a refund request.
- OTP
- UPI PIN
- ATM PIN
- CVV
- Internet Banking Password
- Card Password
Payment Gateway & Bank Processing
Payment status, reversal or refund settlement may involve systems operated by banks or payment service providers outside the direct operation of the college website.
Refund Status
Keep the following information available when requesting an update:
- Transaction reference.
- Refund request reference, if issued.
- Registered contact information.
Safe Online Payment Tips
Use only the official college website or approved payment page.
Verify the website address before submitting payment information.
Save your payment receipt and transaction ID for future reference.
Never share OTP, PIN, CVV or banking passwords.
Avoid payment links received from unverified individuals.
Contact the college if payment status appears unclear.
Changes to This Refund Policy
This policy may be revised when payment procedures, institutional requirements or applicable rules change.
Users should review the latest published version and relevant official notices.
Payment / Refund Enquiries
Please keep relevant transaction details available when contacting the college about a payment issue.
Govindpur, Nawada, Bihar